On average, gift officer change jobs every 1.5 years.

Staff turnover makes it hard to build teams that can execute on a long-term vision.

Challenge‍

On average, gift officers change jobs every 1.5 years, making it hard to build the relationships needed to ask a donor for a transformative gift.
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Our Solution

- We created and implemented a new incentive plan to boost the retention of fundraising staff.
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- This included benchmarking industry salaries, using spot bonuses for above-and-beyond contributions from individuals, and adding a team-wide bonus pool to encourage collaboration.
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Results

The Development department had the highest employee satisfaction in the enterprise.